Privacy Policy

Healing Messages is committed to protecting your privacy. This privacy statement explains data collection and use practices of the healing messages.com.au site (the "Site"). By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

Collecting Your Personal Information
Healing Messages collects personal information from persons who request a reading through our online booking system, or from those who contact Sarah by email/phone. The personal information we collect in the booking process may include your name, email address, phone number, and address or country, and photographs for the reading. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used for the operation and improvement of the Site.

Psychic Readings

All information disclosed in the process of Readings and Energy Healings is kept in the strictest of confidence. No readings/healings are discussed with any third parties and any Testimonials or letters to Sarah are only published with the authors consent.

Use of Your Personal Information

Under no circumstance is all or any part of your personal information kept filed or stored either electronically or in hard copy form for any other reason, other than for the services you have requested. Once your request for a reading or healing has been fulfilled by Sarah, all photographs forwarded are deleted or destroyed. Your contact details will also be deleted / destroyed, unless you agree for Sarah to retain them.

Information provided by you as part of a credit card transaction is passed directly to the secure PayPal site in an encrypted form for processing and is not held or received on the healingmessages.com.au server or by Sarah. Personal information will not be used for any other transaction or purpose or provided to any third party.

healingmessages.com.au & healingmessages.net web-site visits

Any information collected in respect of your Site visit will be used to provide you with more effective customer service, to improve the Site and any related Healing Messages products or services, and to make the Site easier to use.

If you consent to us doing so, we may use your personal information to provide you with important information about the services and products offered by healingmessages.com.au, including critical updates and notifications. Additionally, with your permission, we may send you information about other Healing Messages products and services.

Healing Messages hires other companies to provide limited services on our behalf, such as Web site hosting. These companies will not receive or have access to any of your personal details.

Healing Messages may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Healing Messages or the Site; (b) protect and defend the rights or property of Healing Messages and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Healing Messages employees or agents, users of Healing Messages products or services, or members of the public.

Control of Your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Healing Messages without your permission.

Please be aware that this privacy statement refers only to any choices you make on the Site and in dealing directly with Sarah.

Security of Your Personal Information
Sarah / healingmessages.com.au is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, sensitive personal information (such as a credit card number) is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. All forms sent on the site are encrypted for your privacy using the Captcha system.

Changes to This Privacy Statement
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

Contact Us
Healing Messages welcomes your comments regarding this privacy statement. If you believe that Healing Messages has not adhered to this privacy statement, please contact us by e-mail at sarah@healingmessages.com.au and we will take all reasonable efforts to promptly determine and remedy the problem.

Healing Messages Privacy Officer

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Last Updated 19 December 2009

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